Responsible Gambling at ThePokies

At ThePokies, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment to Player Safety

We take the wellbeing of our players seriously. Gambling should never be seen as a way to make money or solve financial problems. It is important to recognise that outcomes are based on chance, and losses are a natural part of the experience. We encourage all players to gamble responsibly and within their means.

Signs That Gambling May Be a Problem

It is important to be aware of warning signs that gambling may no longer be just entertainment. Consider seeking help if you experience any of the following:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed or irritable when not gambling
• Chasing losses by continuing to play in an attempt to win back money
• Borrowing money or selling possessions to fund gambling
• Neglecting work, study or family responsibilities due to gambling
• Lying to friends or family about how much you gamble
• Gambling to escape problems or relieve negative emotions

Tools to Help You Stay in Control

ThePokies provides several features designed to help you manage your gambling activity effectively.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your account. This helps you control how much money you spend over a given period.

Session Time Reminders

Set reminders that notify you how long you have been playing. This helps you keep track of time spent on the platform.

Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be inaccessible.

Account Closure

You may request permanent account closure at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble when under the influence of alcohol or drugs
• Balance gambling with other leisure activities
• Never chase your losses
• Keep track of the time and money you spend gambling

Support Organisations

If you or someone you know is struggling with gambling, professional help is available. The following organisations offer free and confidential support:

Underage Gambling Prevention

ThePokies strictly prohibits access to anyone under the legal gambling age. We carry out age verification checks and encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

If you have any questions about responsible gambling or need assistance with account management tools, please reach out to our customer support team. Your wellbeing is our priority.